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what our customers say about us
Hi All @ Ramsey Moore just a big thank you to all of you for the help and speedy Service you all put in to make firstly the Rental so smooth and professional in both finding and checking the Tenants and ensuring that the upkeep of the property by them was top notch at a time when people are worried Ryan was extremely helpful with that personal touch added to it Secondly when it came time to then (after three years) sell the property Kay and Tony worked hard and relentlessly to ensure that we were not troubled with any trivial items it was all handled very much to our satisfaction and again with extreme professionalism right up to the closure of the final hand over So a big thank you from us both and here is hoping that Ramsey Moore goes from strength to STRENGTH Viv & Tony
Tommy and Amy ware extremely helpful & always there when I called with questions. They both kept me informed for any movement on my case and ware very friendly. Many thanks to the whole Ramsey Moore team Dagenham !
I recently bought a house using Ramsey Moore Estate Agents. I was really happy with their excellent customer service and they were very quick to respond to all my queries. They were always polite and helpful where possible. At times I found them to be placing some pressure on us to exchange as soon as possible even though we agreed we could do this within 4 weeks. However, we really love the house we bought and very happy they helped us throughout and that it all went very smoothly.
Agent knows his market both selling and buying. Prospective purchasers contacted very quickly and property marketed promptly. Excellent response achieved in only a few days. Assessment of offers very thorough and sale completion achieved without problems
Fantastic from start to finish. We had a very complicated sale and Tony and his team kept us well informed at all times, providing us excellent advice and support. I cannot stress how impressed I am with their slick opperation, couldn't recommend more highly.
The agent acted in a professional and competent manner, I was kept fully informed all the way with accurate feedback from viewers, I feel that they responded well to th offers I received and had my best interest at heart, Amy was excellent at tracking my sale through to completion .... Will definitely use their services again
We viewed a number of properties through Ramsey Moore, and every experience was positive. As a first time buyer, I had limited knowledge of the steps involved in purchasing a property, but the team guided me through it all and were patience and respectful. The team (Tony, Amy and Tommie) always made me feel valued and not 'just another buyer'. Overall, they were excellent - I'd have no hesitation in recommending them to anyone else!
Ramsey Moore handled the purchase of my Property, and are now my managing agents. The purchase was a drawn out process (due to factors beyond the control of Ramsey Moore), and Amy handled the situation with professionalism and dedication. It was partly because I was so impressed with the service I received during the purchase that I opted to make Ramsey Moore my letting agents too. They are responsive, helpful and efficient.
We had a good experience with Ramsey Moore being first time renters we have been helped and well adviced and we find a nice property in wich we are living now. Lauren was nice and answered all our questions and concerns and still helping us with anything regarding the property. We will gladly recommend the agency to friends
I received first class service from every member of the team from Ramseymoore specially Amy Voley who was outstanding in dealing with my queries and getting them resolved promptly. Would definitely recommend Ramseymoore to everyone. Thanking everyone at Rameymoore for all their help and support with the purchase of my property.
Very helpful and informative members staff from start to finish. Their regularly update you on the current position of the sale Amy was brilliant she worked hard on getting the sale exchanged and completed as quick as she could as I was up against a deadline I would highly recommend Ramsey Moore
Me and my husband used Ramsey Moore and I am so happy with the service that I have received. From start to finish of my sale Robyn, Daniel were so helpful always keeping calm and chasing the sale through and always keeping me updated. Going through the sale of my house we lost our first buyer and within four days Daniel managed to arrange an open day and get us over 10 viewers was so impressed. We had three offers and have now exchanged our contracts and we are ready to go. I would recommend Ramsey Moore to anyone there service is incredible. Thank you Robyn and Daniel for all you help in selling my home.
We recently bought a property through Ramsey Moore. Amy was excellent at passing on information and helping us through all aspects on the long road to buying our first house.
After living in my property for over 20 years what i thought would be a nightmare was made a lot easier by the helpful staff at Ramsey Moore. I was contacted on a weekly basis and informed straight away of any problems or concerns. I was informed at every stage of the process and told what to expect and when I was concerned nothing seemed too much trouble for the staff to sort it out. Thanks to Ramsey Moore me and my partner will be moving in to our new home in the next few days
Ryan & Lauren made what could of potentially been an stressful process, Simple and stress free. They honoured on both punctuality, promise & communication, but more importantly they delivered in finding a successfully vetted tenant in under a week for my rental property, limiting any prolonged rental income loss. Looking forward to Ramsey Moore fully managing my property with my experience so far. Highly recommended A+!
We bought a flat through Ramsey Moore (dealing with Robyn Fox and Daniel Leverton) and then rented it out using Ramsey Moore to find the tenant (which they did on day one) and act as managing agents for us. In all respects they were really good. There were some complications with the purchase, but Robyn sorted them all out and, so far, the letting has been going well. We are very pleased!
From the start I was given great courtesy and care by both Mark and Amy any doubts and queries i had were quickly answered and they all kept me up to date with the process of purchasing my property. They explained the whys and wherefores of what needed to and had been done. Their care was exceptional and helping me fill in necessary forms.
Full marks to Ramsey Moore for the excellent service provided throughout the whole house selling process. From the initial meeting with Mark, through to exchange of contracts and completion the guys, and particularly Daniel, did a fantastic job. The marketing, including a well attended open day, was highly successful. Throughout the sale we were kept fully informed of developments and Daniel did a great job liaising with both sets of solicitors to ensure momentum was maintained. "Icing on the cake" was Daniel taking the final meter readings for us saving us a long journey from Suffolk. Thank you Daniel. All in all Ramsey Moore provided excellent service and we wouldn't hesitate to recommend them
I was particularly impressed by the consistent good customer service received throughout a difficult sale due to many factors. All the agents Indra,t with in the Barking brunch were up beat, friendly, approachable, proactive, and customer service driven. Of course all of them with slightly different style however all keen to provide excellent service. The sale was a difficult one and bueyer pulled out due to fact not clarity from management company on outstanding charges however after advise from estate agent to reduce sale price the buyer's interest came back; only regret I have was to agreed to agent 's suggested reduction (20k out of a 200k asking price ) as I should have been advised maybe to start with a lower reduction (10 k ) then negotiate;
Brilliant simply fab, Robyn and I hit off with a great start and she has been a star she helped me and worked so hard beyond her call of duty cannot thank her more including Ryan and Daniel, I have had such a bad experience with estate agent when I first started looking and was reluctant to believe what they have to offer but Ramsey Moore and the wonderful Robyn changed my opinion trustworthy and a excellent mediator. Tips: Plenty of agents in barking but do not trust them Ramsey Moore is the one to trust!!!
very happy with the agent.they were able to look for good property within the location i wanted.Always made sure to communcate with me in terms of veiwing and otherwise.
Tony Matthews was excellent throughout the process of me purchasing a property through Ramsey moore, he is very professional and was understanding at all times I couldn't recommend him and his team more, Outstanding customer service and very approachable I would highly recommend tony, very persistent to get the deal done Thanks for all your help, appreciate it. Best wishes Mini
I was very happy with the service excellent service and will highly recommend very nice and friendly and understanding handled the matter very well and quick we are also first-time buyers and we are very happy and pleased ....thank you to all the staff
Excellent service from start to finish. Thanks to a block viewing arranged by Mark Harris, my house was under offer within a week of it going on the market. All the staff are very professional, yet retain a friendly and helpful attitude. In particular, Robyn Fox was extremely helpful, and kept me well informed at every stage. Highly Recommended.
I was very pleased with how Lauren Taylor managed the referencing for the property even though there were some complicated stages throughout due to employer not being available etc. She was very helpful and pleasant at all times and always returned call/text messages promptly.
Ryan has been very helpful from the beginning when I first got in touch, and helpful with assisting in filling in the application for the required letting licence, even gone out of his way to double check with the council for the type of licence required and questioned them for us when he did not have to. Fee structure were very clear and have no issue with not being able to get in touch with them and is always a clear answers to any questions raised. Robyn was friendly and approachable and tried to answer as much as possible when I was throwing questions at her during the valuation even though I have probably taken a lot of her time on the day (sorry). The letting process was quick and painless, and tenant found in around a week and moved in by the end of the second week.
From the first moment I spoke with Tommy, I knew I would be in good hands. Tommy has been nothing but helpful and professional. Communication is fantastic and Tommy has hardly made me wait for a response if he was busy with another client. I highly recommend Tommy and would most definitely use Ramsey Moore again purely because Tommy is working there. I will be sure to recommend him to all my friends and family.
Jade Comes and inspects my House , and gets in to the landlord to do the job she is so nice and friendly ,
dealing with Tony from the start of putting the house on the market was excellent he explained the full process from start to finish and was always willing to answer any questions we had, by using Ramsey Moore we were given what I can only call a full hands on expert service. I would recommend the team of Ramsey Moore to anyone looking to sell/buy a property.
Ross Chimes assisted me with the purchase or my first property. With my limited experience in the housing market and the implications of buying I was desperate work with a sales agent who looked beyond the transaction and really wanted to satisfy his client's needs. Ross proved to be a trustworthy and reliable facilitator in the overall process. He always made himself available (i.e. outside working hours sometimes) to allow for numerous viewings and provided ongoing updates on properties which were of interest to me. In comparison to other agents who I liaised with during the searches, Ross Chimes was the most transparent and more importantly managed expectations very well. Above all he always displayed a positive attitude and I hope to work with Ross again in the future. I would recommend his service to any kind of buyer as you will not be disappointed
All the team at Ramsey Moore went above and beyond to ensure my smooth and stress free selling of my property. Thanks to all involved.
Daniel has been very hands on from day one. He arranged and coordinate all the viewings for me and approached it in a very professional manner. Daniel kept me well informed and updated throughout the process and always stayed in contact, so I didn't have to call at no time to find out what was happening. Daniel is true to his word and always aim to approach any situation arises in a understanding and professional manner at all times, and I think that is a good attitude to have. If there was anything I should know, he would be straight on the phone to me. Everything went well and I am very please with the outcome. So, a very big thank you to all the staffs at Ramsey Moore for a job well done and I would be more than happy to recommend them and use there service again in the future because they are a great team of down to earth people to work with. Many thanks!
These guys are spectacular. Simple. The property that we have been trying to buy has been a difficult process due to unforeseen circumstances, however the team here have been wonderful. Always keeping us informed, chasing down any paper work and helping to get the by back on track when things ere getting difficult. Beyond that they have given a excellent level of care, which has been both formal and informal. Honestly wouldn't of made my dream first home buy a reality without these folk involved. The patience, tenacity and professionalism. As well as friendliness and support from the staff members involved have made it so, that I would recommend Ramsey Moore to anyone buying within the area. Plus Daniel managed to work with both my father and Me, and always keep a smile on his face. which is no small feat. Thank you again to all of you here at Ramsey Moore.
It was refreshing to deal with such a professional agent, a no nonsense approach and Mark kept me informed on every part of the transaction. Thank You
We have bought and sold several houses in the Dagenham area with different agents each time. Ramsey Moore is the only agent we have used that we would go back to. They worked quickly to put my property on the market and were in direct contact with my solicitor and the buyer's solicitor to keep things moving once we had accepted an offer.
I am very glad for choosing Ramsey Moore (Barking) for the sale of my property. Both Ryan and Robyn were very professional and overall the services I received from them could be rated as excellent. Ryan was very accurate in property valuation and forward-thinking when advising on potential buyers. Robyn was providing day-to-day support of the deal with the great attention to details, giving friendly well-mannered services, effectively resolving any problems, always being in touch with me when needed and giving regular updates. I am very much grateful to Robyn and Ryan for their commitment and contribution to completion of the sale within a strict deadline. I would definitely recommend Ramsey Moore to everyone who is looking for a highly qualified property services for a reasonable fee.
Buying our house was the most stressful experience of my life, but this was greatly eased by the really helpful and friendly team at Ramsey Moore. I wasn't a big fan of the open house viewings as it felt a bit rushed because there was such a queue of people. But from the time that we made our offer, I found the agency to be really quick and efficient. There was always someone in the office who could answer my questions and they really made me feel at ease with the process. A few weeks into our process, Amy Vorley stepped in to help us progress things a bit faster. Amy was AMAZING! I do not know what I would have done without her. She was on the phone to me constantly, giving me feedback, talking to solicitors and giving people a nudge to get things moving. If it hadn't been for Amy, I don't think we would have got the deal done. Thank you!
Very efficient member of the staff at Ramsey Moore, just like the tin, he does what he says and follows it up. Will recommend him and others to anyone looking for an efficient Estate agent.
Top class service and guidance on approaching the market and how to find the best buyer. kept me informed of progress and involved in the selection of a buyer from the offers received. A good job well done by Tony and the team
the service was good from the beginning and they kept in touch with me all the way through the process. also a friendly bunch. i would definitely use them again.
I would highly recommend Tony Matthews who did everything he could to help me in such a stressful time. He was always just a phone call away offering advice and reassurance when most needed.
Robyn was fantastic and ensured that the process was as stress-free as possible. At the viewing, she was friendly, helpful, and didn't pressure anyone, and after the viewing was quick to respond to messages. I would highly recommend both Robyn and Ramsey Moore, and send sincere thanks for a great service.
Really good help from them ! As us were first time buyers ! Everybody from Ramsey more has give us some help ! Many thanks !! Profesional and really helpful !
Although I did not meet Tony, Michelle or Amy face to face they provided an excellent service. At the outset Tony left me with confidence that I would achieve the market value and higher for the sale of my property. On a few occasions I had to chase for updates on progress but on the whole both Michelle and Amy were efficient and productive. Thank you all very much,
A big thank you to the Ramsey Moore team for their tireless effort in selling our house recently. Tony carried out our valuation and it was breath of fresh air to not be given the typical sales patter and over valuation just to try to win our business. He was professional throughout, had great market knowledge but most importantly, he was direct and honest. A usually uber stressful process was definitely made easier thanks to Tony and the teams responsiveness, answering any questions I had promptly. The would go above and beyond expectations with emails and updates that continued late into the evenings, over the weekends, on days off and even whilst on holiday. As Tony was away at time of exchange, our sale was left in the very capable hands of Robyn. She was relentless in pushing the conveyancers and secured exchange as promised. I'm not sure we could have done it in the timeframes if it wasn't for the effort Robyn put in. There were of course others in the team that helped and a quick thanks to Daniel and Michelle too for their help throughout the sales process. I could not be happier with the service received and would be happy to use again and recommend to my friends and family.
Good overall experience.We were first time buyers and the Ramsey Moore team was very helpful.Thank you very much.
Is very good agent,I recommend is very seriously,worked very quickly,we are very satisfied,is very good agency.Thank you Ramsey Moore.
I have had a pleasant and great service from Tony and the team. With any questions or general feedback he had been on top.
I hope to do further business with them in the future
Ramsey Moore staff, especially tony Matthews and mark Harris made the sale of my house smooth, quick and hassle free.?They answered all my questions, by email, text and phone and was always more than willing to help)even with form filling).?I will definitely recommend Ramsey Moore to anyone I know looking to move.
Following the initial visit made by Tony Mathews, his enthusiasm and professionalism to sell our property?gave us confidence that a quick and good price could?be obtained for our property. Within a day or so we had?three offers on the property. We accepted the highest?Offer. This was then followed up with regular calls and?Information by Tommy O'Brien. The whole operation ran?Very smoothly with the appropriate letters sent to all parties?on our behalf.
Robyn Fox has been charming, helpful, understanding and supportive throughout all stages of the sale and I'm grateful for her help.
Daniel was fantastic with us he did it all he was fantastic if we had any worries we just rang him and he explained it to us he was very good .Thank you
Ramsey Moore is the best Estate Agency ever. Really good communication with staff being available by phone and email and updates received from the team. Quick replies to inquiries. Every stage was completed very fast and effectively. At any point I could ask them what was going on and they got back within the hour with the latest updates - well above and beyond what I expected so a big thank you to Mark, Tony and the team!
Very professional and very helpful from start to finish , felt confident with their ability and would be very happy to use Ramsey Moore again in the future. The whole team was very good and efficient with dealing with any problems, keeping us aware of the situation at all times.
Great customer service, quick feedbacks and bespoke service. I will highly recommend Ramsey Moore for all your property needs; selling or buying
I would highly recommend Ramsey Moore as the whole process from start to finish was completely professional and any questions were replied to very promptly. Ramsey Moore were a pleasure to deal with and I would not hesitate to use again. Many thanks for all you hard work in selling our property.
Very helpful and professional service. For a first time buyer I believe Daniel bent over backwards to help make the process as quick and easy as possible. Will be looking forward to approach Daniel directly to help with the next step up the ladder. Highly recommended professional !
I so grateful for the assistance you gave me to buy my property. I want to thank Tom profoundly for the effort he made in ensuring I got the property also his recommendation of the Solicitor I used . Thank you all for the effort you made on the 4th of November when contract was exchanged. I'm happy to be on the property ladder. Thank you all.
I am really happy with the level of service received by the branch, especially the speed of responding to queries and the general communication between parties. Daniel was extremely helpful with providing me with suitable property details over the course of months and showed great understanding and patience of my requirements. Thank you to Mark also in helping to close the final deal.
A big thank you for making the sale of our house go so smoothly, we were kept up to date every step of the way, excellent service, would recommend
Daniel and tonyy both have done a lot on this deal were very help full daneil has help me out before last year in buying lucey gardens can not get better agents then him
Used for buying and selling many times now and couldn't be more helpful.
Fast, friendly and professional excatly what you want when dealing with an already stressful situation like buying and selling property!?Thanks again to all the staff that helped make this transaction smooth and stress free
I've personally used Ramsey Moore on a number of occasions to buy and sell properties and could not recommend more highly. The level of customer service provided at all times was first class. Robyn Fox gave me good honest advice and kept in touch at all times to update me on the progress of my sale, she was an absolute pleasure to deal with. Thank you very much Ramsey Moore!
I am pleased to say I had very positive experience with Ramsey Moore. Tony in particular was very helpful leasing with the vendors on many occasions. I was being kept informed about any issues on regular basis. I would definitely recommend RM to any friends or my family.
At the beginning when we started to look for a house, we got in touch with Ramsey Moore. Daniel has showed us a few properties. He was very professional but at the same time with a good sense of humour. He left a good impression about this agency. However, when we have found the property we like, we got another agent (I don't want to mention the name) and were left disappointed. He did never let us know what's going on in regards to out purchase...We had to chase him always trying to find out where we are -making us look like those 'annoying buyers’. Anyway, towards the end of process of buying, the manager got involved and we since that situation got better. Thanks to Tony and Daniel &the rest of the Ramsey Moore team (except that one person) for all your help and assistance. We finally have our new home and you helped us to get it! 🙂
after a first aborted sale due to the property we were buying falling through, where tony had worked tirelessly to help us secure a purchase, we returned to Tony to sell our property again, which he did with Dans assistance, they kept us in touch worked to our timescale and were very informative, which assisted us after such a bad experience the year before.
I would recommend them.
We recently sold a house via Ramsey Moore and its safe to say we had a fantastic experience. From start to finish we had an easy run. Whenever an issue would arise we would know about it straight away so it could be sorted out.
Tony was great. Very Professional! Great conversations about the area we was selling in memories of what it was like as he has many years’ experience selling houses.
Robyn was also Great. Robyn was always very proactive and responsive when it comes to letting us know of any hurdles or questions that require answering and was always honest and transparent.
Not to forget Michelle, Fantastic member of the Ramsey Moore Team!
Ramsey Moore thank you for helping sell our House.
always kept me updated throughout process. great customer service. I would recommend Ramsey Moore to anyone. very good service. friendly and helpful agent
As moving is one of the most stressful things imaginable, the whole of the Ramsey Moore team were so brilliant from start to finish, taking away any worries I may of had.
Nothing was ever too much, I had every faith in the team which is very important I feel in this area always friendly and happy to help.
I especially would like to thank Tommy who helped tremendously in the completion of our sale, without his professional knowledge and experience it would have never been possible for us to relocate so I'm very grateful to him.
Tony worked so hard in ensuring us a sale of our property. He knew exactly how to "read" the market, thus we were living in our new house, within three months.
Tony oversaw all of our particulars, and was on hand to answer any queries that arose. I could call him on any matter and he was always polite, courteous and very professional.
My husband and I will always be very grateful to Tony st Ramsey Moore, and it is definitely through his hard work that our sale went through so smoothly.
Let me start by saying that the house that I sold through Ramsey Moore team in Dagenham were also the agents that I bought it from when I bought the property. The reason I decided to sell my house again with Ramsey Moore in Dagenham was that I believe that the team is honest, fair and professional. First of all I have to mention the two people who I dealt with more which is Mark Harris (The Director) & Daniel Leverton. Mark is an easy going guy, who even in evenings at his own time found some time to speak to me which I really appreciate and respect. In my opinion a true leader who really goes the extra mile for his clients. Daniel was also the agent who dealt with me most of the time and I found him, polite, respectful and very friendly as a person. Thanks to Mark, Daniel, Tony, Robin and any other agent or staff who helped in the background for the sale of my property. Would recommend Ramsey Moore in a heartbeat.
Ramsey Moore have recently helped me to find a tenant for my 1-Bed apartment. Most of my interaction during this process has been with Lauren. I am highly impressed with the level of service and professionalism provided by Lauren and other members of her lettings team viz. Kirstie and Ryan Williams. All communications with Lauren and the rest of the team have been professional, timely and accurate. Lauren also helped me in the speedy resolution of an issue with my statements. I would have no hesitation in recommending Lauren and Ramsey Moore to prospective landlords
I just wanted to say a big thank you to Ryan Williams for all your help. Your communication was amazing and it really did help. Also wanted to thank you Reda Giniotyte. Your drive and desire to make things happen and resolve issues was outstanding.
Have recently appointed Ramsey Moore to manage my flat in Barking. Have been very pleased with the service to date. In particular I've have been kept informed of progress and Kirstie has helped me get my flat on the market quickly and with a higher income than expected. It's early days yet, but from what I've seen so far I think I've made the right choice, so would definitely recommend to others.
We have been dealing with this agent for around 5 years. We have total trust in them and can always rely on their professionalism and advice to ensure we obtain not only the highest quality tenants, but the required rental income. Once the tenants are living in the property. the maintenance team take over and once again keep us updated with everything that we need to be aware of. They have gone above and beyond the expected service for us in dealing with a poor quality utility provider on our behalf. Big thank you to all the team!
When dealing with Ramsey MooreI found that they were professional at all times. We needed advice as regarding renting or selling the property and they gave unbiased advice. Once we were ready to sell Tony could not have been more helpful. We were not resident at the property or in the immediate vicinity but Tony went out of his way to bring paperwork to us and even took contracts directly to the conveyancing company for us.
Tony and the team handled all of the viewings and chose the buyers well. Selling a property as Executors is problematic as we had to balance the wishes of the beneficiary and the practicalities of being responsible for an empty property. Ramsey Moore understood this and were very supportive.
I would recommend them to other people seeking to sell a property in this area. Thank you Tony.
I lived outside of the Dagenham area in Leigh on Sea but had heard such good things about Ramsey Moore that when I came to sell, I asked if they would handle my sale for me. The service I have received has been second to none; with prompt marketing, very efficient viewing bookings and I received three offers on my property by the following week. The subsequent sale was made stress-free with diligent support offered by the team, coordinating all parties without needing any prompting. The whole process has been incredibly easy, something I never thought I would say about a home purchase and I'm incredibly grateful to Ramsey Moore for all of their hard work. I would definitely recommend to anyone considering selling their home.
Just to say many thanks to Tony & the team at Ramsey Moore, from our first meeting for valuation to closing of the sale on Friday the service was excellent. Every step we was kept informed with a regular phone call or email, just what is needed when we work full time yourself!
I have marked down only two people but in fact the whole staff at the Dagenham branch have been amazing throughtout the sale of my fathers property. I can't thank them enough. They have understood the needs of an old man and helped to make him feel comfortable throughtout the process.
Great service from all involved with our sale. Always prompt and polite.great attitude towards getting the job in hand done quickly.
Very efficient and professional from start to finish, always helpful would highly recommend to others. Always available to answer any queries I had excellent service which resulted in me selling my house quickly and stress free
Just like to say thanks to Ramsey more and all staff, for putting the sale of property through, great team of people, especially towards the end. Thanks again?Ricky Cornish
I can only say I have had an absolutely first class experience with Tony, Mark and all the staff at Ramsey Moore Dagenham. From the very first meeting, right through to completion, I have been kept up to date on the situation (even helping me with my own purchase). They found me the perfect buyer through their vast knowledge of the local area. I can honestly say to you all it was a pleasure and I can't thank you enough. Anyone reading this I can 100% recommend them.
Great service from start to finish, valuation was spot on, I didn't want conduct viewings so this was all arranged for us, my property sold at asking price 2 weeks later. The help didn't stop there, we received weekly updates from Tony who let us know the progress of both our buyers and our solicitors, all the way through to the exchange.
Was very happy with the service that was provided by Ramsey Moore. Very helpful and was kept informed throughout the whole process.